Please read this statement carefully to understand how we collect and process your personal
information.
Privacy Policy
DATAEDGE CONSULTING DOO BELGRADE (hereinafter "the company" or "we") with this
Privacy Policy, informs users of the website and mobile application "tablestar" about the data we
collect during your visit to the website and mobile application and explains how to use and
process them.
If our website contains links to other websites, our Privacy Policy does not apply to those
websites.
Consent
Acceptance of this Privacy Policy means consent to the processing of your personal data by the
company DATAEDGE CONSULTING DOO BELGRADE in accordance with the Law on
Personal Data Protection for the purposes described below.
By using the services of the website and the mobile application "tablestar", you agree to the
terms of this Privacy Policy.
DATAEDGE CONSULTING DOO BELGRADE reserves the right to change the terms of this
Privacy Policy from time to time, of which you will be notified.
You have the right to revoke your consent at any time. Revocation of consent does not affect the
admissibility of processing carried out on the basis of consent prior to revocation.
Operator
The controller is the main responsible part for the processing of your personal data and
determines the ways and purpose of processing. In this case, the data controller is:
DATAEDGE CONSULTING DOO BELGRADE
11000 Belgrade
Serbia
contact:
Email: office@tablestar.rs
If you do not agree that the company DATAEDGE CONSULTING DOO BELGRADE collects,
processes or uses personal data, in accordance with the Law on Personal Data Protection, you
can send us a request to suspend the processing of your personal data to email:
office@tablestar.rs. This may limit your ability to use our service.
Your rights
You have the right to be informed of your personal data processed by DATAEDGE
CONSULTING DOO BELGRADE free of charge.
You also have the following rights:
Right of access - The right to access your data as well as information on how it is processed.
Right to Correction - The right to request a change to your personal information.
Right to erasure - The right to request the erasure of personal data.
Right to restrict processing - The right to request restrictions on the processing of personal data.
Right to data portability - The right to transfer personal data in a machine-readable format.
Right to object - The right to withdraw consent as well as objection to the processing of personal
data.
Automated decision making - The right not to be subject to decisions based solely on automatic
data processing.
Right to complain - you can submit your complaint to the supervisory body responsible for
DATAEDGE CONSULTING DOO BELGRADE
If you wish to exercise any of these rights, you may contact us at: office@tablestar.rs
The competent supervisory authority for DATAEDGE CONSULTING DOO BELGRADE is:
Commissioner for Information of Public Importance and Personal Data Protection
15 Bulevar Kralja Aleksandra st
Belgrade 11120, Serbia
address: office@poverenik.rs
When, why and how we collect your data
In order to provide services successfully, we must collect, process and share your personal
information. In the info field below, you can see what personal data we need and for what
purposes. You can also see the conditions under which we share your information with third
parties.
Please share with us only the personal information necessary to provide the service.
In the table below, you will find information about this information in a transparent,
understandable and easily accessible way.
The personal information we collect when you visit our site
In order to successfully process your request or order, provide a service, establish contact or
respond to an inquiry, we need your name, surname, address, email and telephone number.
We may also request other information in accordance with the law and any changes to our
privacy policy that we post on this site.
We only collect information that you voluntarily leave through the forms offered on the site.
When you open our website to order in the future but do not register, we collect the following
information:
Data categories
Explanation
Connection data
Page visit time, date, page retention time, source, corresponding IP address, other
process information.
We collect this information solely for the purpose of displaying the website. For data processing, we use
only the necessary data that we process in accordance with the law, reducing the scope of data to basic.
Personal information which are collected when you visit our site and register
When collecting your personal information, we strive to collect as little as possible. We are guided by the
policy "less is better", and all the information we collect has a strict and clearly defined purpose. In case
you not only want to visit our web service, but also want to register and see the previous reservations, we
will collect the following personal data:
Data categories
Explanation
Account information
Username, password
Connection data
time, date and duration of use of the site, source, appropriate IP address,
other process information
Communication
information
comments, ratings, response to comments, communication made about our
services
Other information
information that you voluntarily share with us using our web service or
application, but also information obtained from social networks or other
public databases (eg user ID from other platforms)
If you share another person's personal information with us, you must have the prior consent of that
person. You are required to notify the persons whose data you share about the processing of personal data
that is in accordance with our Privacy Policy.
The personal data we collect when you visit our site, register and make a reservation for a
hospitality service
If you want to try everything we offer, please log in with your user account information. The data
collected depends on the information you share with us. To successfully make a reservation, you need to
fill in the "required fields" given for basic information. Without this information, we cannot process your
reservation. You do not have to fill in the fields that are not required. However, if you choose to share
such information with us, you will help us improve our service. The basic data we collect are the
following:
Data categories
Explanation
User account information (necessary for the
purpose of booking the service)
ime, firma (neobavezno), adresa, telefonski broj i / ili
adresa e-pošte, datum rođenja
Account information
username, user ID, password, user membership level
Communication information
comments, ratings or comments, communication via
email
Connection information
time, date and duration of use of the website, source,
appropriate IP address, other process information
Device information
Device ID, operating system and corresponding version
or other device identifier, geolocation data
Booking information
Booking history
Other information
information that you voluntarily share with us using
our site, application, etc.
Purpose and defined legal basis
We only collect your personal information when necessary. The collection of personal data is
necessary in order to enable you to use our services. We collect and process data in
accordance with the Law on Personal Data Protection.
The consent of the subject, legal obligations and legitimate interest are the legal basis on which
we process the personal data of our users. You can find out the purpose and legal basis of data
processing in the info field below:
What is the
purpose?
Why do we process data for this purpose?
Booking process
Your personal data is also processed during the booking process. When you make
a reservation, your account information is processed. We forward the reservation
to the caterer and after using the catering service, we receive feedback from the
caterer.
Categories of personal data:
Account information
Connection data
Communication information
Device information
Booking information
Other information
Legal basis:
In order to secure the reservation of services and contact our partner restaurants,
we must have your personal data (fulfillment of the contract).
Security and
fraud prevention
We want to offer you the best user experience and that's why we believe that our
connection is important. However, not every visitor is well-meaning. To protect
our platform and avoid potential risks, we need to gather personal information that
helps us identify potential threats. We also keep your information safe.
Categories of personal data:
Access to information
Connection data
Legal basis:
By law, we are obliged to protect your data (in accordance with the legal
obligation) and protect our company (legitimate interest).
Future data processing according to legitimate interest
Data processing based on a legitimate interest is especially important for our society for the
purpose of online information security as well as for direct marketing.
We use your personal information in accordance with our legitimate interest, provided that we
do not compromise your rights and freedoms. To reconcile our interests with your rights, we
have introduced custom controls. The data processing described below is subjected to four-step
testing to ensure your rights and freedoms. As part of the four-step test, it is first confirmed that
the data collected (1st personal data test) is personal data. It then tests whether the purpose is
lawful (2nd purpose test) and whether the personal data to be collected is in accordance with
the data collection principles (3rd need test). At the very end, we also test the balance of
interest (4th balance test). If we believe that we can protect your data from any risk, we will
process it on a legal basis of legitimate interest.
Explanation
We send you benefits through vouchers, discounts and promotions, as well as
questionnaires to improve our service. You can always request a suspension
of the processing of your data for advertising purposes. If you want us to stop
sending you discounts or want additional information, you can send us a
message at: office@tablestar.rs
Our goal is to prevent generic newsletters and uncontrolled marketing actions.
This is why we choose models tailored to your interests and only contact you
when we believe you may like certain information. If you want us to stop
processing your data for advertising purposes or you want additional
information, you can send us an email to: office@tablestar.rs
In case of a negative comment sent to the caterer, related to the quality of the
service, the partners (caterers) are provided with certain information
(username and phone number) in order to resolve the complaint addressed to
the caterer. The partner (caterer) processes the data on the basis of a legitimate
interest.
To improve our own service, we collect various information that cannot be
linked to you or your profile. This information helps us improve your
experience with the ads you see.
If a merger with another company occurs or our company acquires shares in
another legal entity, we will transfer your data to that company. Of course, we
will ask the company to harmonize the processing of your data with the Law
on Personal Data Protection.
If you choose to voluntarily share optional information with us, you are
helping us to improve our service. This is the information you give us when
you visit our website or mobile application, but also other sources such as
social networks or other public databases (e.g. User ID on other platforms)
To offer you the best user experience, we regularly measure the success rate
of marketing methods as well as the potential causes of failed marketing
activities.
When will your data be deleted?
We will delete your personal data, in accordance with the Law on Personal Data Protection, as
soon as their purpose is fulfilled. Depending on the purpose of the data processing, different
rules for deleting data apply. The information collected also indicates a delete rule. When the
retention period expires, the saved data will be deleted.
You can request that we delete your personal information by sending us an email. If you do not
request the deletion of your data, we will delete it ten years after its collection.
We will delete your account if it remains inactive for more than ten years. We will first inform you
about the upcoming deletion by email, to the address from your account on our service.
Despite the request to delete the data, due to legal provisions, we are obliged to keep them.
In addition to our data deletion rules, there are data retention periods, which we must also
adhere to. For example, tax-related data must be kept for six to ten years, and in some cases
longer. Specific retention periods depend on local legal requirements.
With whom do we share your information with?
In this section we want to inform you with whom and under what conditions we share your data.
Our goal is to share your information with third parties in a way that is transparent to you.
Which third parties have access to your personal data?
We will never share your information with unauthorized third parties. While we work with certain
providers as part of our business, we provide them with limited and strictly controlled access to
your personal information. Before sending personal data to our partners for processing, each
company will be individually checked. All personal data providers must meet the requirements of
legal data protection and must, with valid evidence, prove the required level of personal data
protection.
In the table below we want to transparently and clearly inform you about all third parties who
receive information from us and the reasons for sharing your personal data:
Data recipient
Reasons
External service
providers
Members of DATAEDGE CONSULTING DOO BELGRADE
communicate with external providers of catering services. External service
providers support our business activities by evaluating and improving our
marketing campaigns, providing personalized advertising, providing IT
solutions, and performing audits.
Members of
DATAEDGE
CONSULTING DOO
BELGRADE
We always strive to use our resources efficiently, which in this context
means encouraging each other to improve data processing. As personal
information is processed, we would like to inform you that certain
employed external service providers may also have limited access to our
database.
We offer shared content and services that include technical support for our
systems.
You will not receive newsletters or other promotional material from our
partners..
Lawyers and
Government Bodies
Unfortunately, some of our customers or service providers may not act
fairly and may want to harm us. In such cases, we are not only obliged by
law to provide personal data to the competent authorities, but it is also in
our legitimate interest to avoid damage and initiate litigation.
Metrics
In order to continuously provide you with the best user experience, we
regularly evaluate the success or potential causes of failed marketing
measures. That is why we analyze, for example, the opening of our
brochures and the content itself.
Other information
Information you provide to us voluntarily while using the website,
application or related activities, but also from other sources such as social
networks or other (public) databases (eg user IDs of other platforms)
To which countries do we transfer your data?
Some providers that may have access to your personal data are located in foreign countries,
primarily in the EU or are included in the member states of the Council of Europe Convention
108. The transfer of data to these countries is based on the given level of personal data
protection applied in these countries. in accordance with the law.
If individual processors are located outside the mentioned group of countries, data transfer
would be possible only under the provisions of Article 65 of the LPPC regulations governing
transmission under appropriate safeguards.
Cookie information
Definition of cookies and which cookies we use
To make visits to our website attractive and optimize the use of some features, we use the
so-called. cookies. Cookies are small text files stored in your browser. Some cookies are
deleted after the browser session expires or after the browser is closed (called session cookies).
Other cookies remain on your devices and can be used for identification the next time you visit
our website (persistent cookies). Within the browser, you can enable the option to be informed
about cookie settings and to decide whether to accept or reject cookies in certain situations or
each time you visit a website. Blocking cookies may limit the functionality of our website.
What categories of cookies exist
Mandatory cookies are required because they allow you to navigate and use the website and its
functions. Without these cookies, the functionality of the website cannot be guaranteed. The
functionality of a web page includes all actions on the web page (eg text entry), and even
navigation on the web page.
Functional cookies allow a website to store previously entered data (e.g. username, language or
location) and improve the ability to provide a better quality of service. These cookies collect
anonymous data and cannot be tracked on other websites.
Performance cookies collect information about your use of the website - e.g. which the user
frequently visits our web pages and if he ever receives error messages on our web service.
These cookies do not store user identity information. The information collected is summarized
(grouped) and anonymous. These cookies are used solely for the purpose of improving the
operation of the website and to provide a better user experience.
Cookies for marketing purposes are used for targeted advertising tailored to the user and his
interests. They are used to restrict ads and measure the effectiveness of advertising campaigns.
They record your visit to the website. This information may be shared with third parties (such as
advertisers) for the purpose of improving marketing and advertising targeting.
Complaints about the use of cookies
If you do not want DATAEDGE CONSULTING DOO BELGRADE to save information about your
visit to our website, you can cancel. If you do not want to use cookies, you can turn off this
option in your browser. If you delete cookies or use other browsers, you need to turn them off
again on each individual browser or device.
Third party cookies
Google AdWords
We use Google AdWords cookies to track conversions. Google AdWords is a Google Analytics
service (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). When you
access our website through Google ads, Google AdWords will place a cookie ("conversion
cookie") on your device. This cookie expires after 30 days and will not store personal
information. If a cookie has not expired during a visit to a particular page, we may determine
whether a visitor clicked on the ad and whether Google redirected the user to our website. Each
advertiser has different cookies. For this reason, cookies cannot be tracked through the
advertiser's website. The information collected through cookies is used to generate conversion
statistics for AdWords users. Advertisers will see the total number of users who clicked on their
ad and will see how many users were redirected to the conversion tracking page with flagged
data. Advertisers will not have user identification information. If you do not wish to participate in
this process, you can block cookies through a setting that disables automatic cookies. You can
disable conversion tracking cookies by blocking cookies on your browser at
"googleadservices.com".
Google Analytics
We also work with Google Analytics through Google AdWords. It is an analytical service of
Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). The
information we receive through the Google Analytics cookie provides us with information about
how you use our website and is usually transmitted and stored on a Google server in the United
States. The option of anonymity of the IP address is active on our website, so that the IP
address of the user within the EU and in other countries to which the Treaty on the European
Economic Area is bound is protected. Only in exceptional cases will the entire IP address be
sent to a Google server (in the US) where it will be truncated. Google will use this information for
the purpose of evaluating your use of the website, compiling reports on your activity and
monitoring the websites of other services. The IP address available to Google Analytics will not
be associated with other Google data. You have the option to stop storing cookies in your
browser settings, but we must inform you that in this case you may not be able to use all the
functions of the website.
You can also prevent Google from collecting and processing the data generated by this cookie
when you use our website (including your IP address) by installing a browser add-on available
at this link: https://tools.google.com/dlpage/gaoptout?hl= en.
Facebook tool for finding users again
Facebook Inc.'s re-targeting page tool (1601 S. California Ave., Palo Alto, CA 94304, USA;
“Facebook”) is used if you are a Facebook user. This tool will produce an identification number
that will be sent to Facebook for analysis for marketing purposes. On the other hand, we encrypt
your email address and send it to Facebook in encrypted form. By recognizing cookies and
transmitting encrypted information, Facebook will provide you with recommendations for the
targeted product in the form of a personalized ad.
Option to stop using the Facebook tool at the link:
https://www.facebook.com/ads/website_custom_audiences.
MailChimp
Mailchimp is the platform of Rocket Science Group, LLC for sending promotional emails (The
Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA).
If you do not wish to receive promotional emails, you can unsubscribe using the link provided in
the promotional email.
Right to change
We reserve the right to change the Privacy Policy in accordance with legal provisions. We will
notify you of any important changes, such as changes for the purpose of processing personal
data or in the event that we integrate new purposes.
Final regulations
The protection of your personal data is of the utmost importance to us. To protect your personal
information, we establish certain technical and organizational measures. Keep in mind that you
own your data and the less information you share, the more control you have. For example, if
you want to remain anonymous and do not want us or our service providers to analyze your
personal data and activities, you can change the settings in your browser. If you do not adjust
the settings, many providers will receive information that you share with us. In rare cases, a
personalized reference will be created, but you can always switch to "Incognito mode" for
Google Chrome or "Private mode" in your Firefox browser.